Freezing after attaching file in Outlook

[Leo]

@techworks

Often when I an in outlook and attach a file to a message, then try to go back to DO its unresponsive.

Is Opus involved in attaching the file? e.g. Are you using drag & drop from Opus to Outlook?

What happens if you do the same thing but from File Explorer to Outlook?

@techworks

I see there are a few other posts about freezing and suggesting generating a dump file which I have done. Who do I send it to?

Details on how to generate snapshots for this type of issue, and where to send them, can be found here:

Manually generating process snapshots

If you find Directory Opus is hanging, using a lot of CPU, or otherwise exhibiting unexplained behaviour, one important diagnostic tool is the generation of manual process snapshots (often called "dumps"). These snapshots capture the state of the Op…