When I try to launch DOpus,it throws the error: "the crash occurs in combase.dll
".
version info :
- Windows 11 23H2(22631.4037)
- DOpusInstall-13.9
All anti-virus software has been disabled.
.NET Framework 3.5 has been installed.
When I try to launch DOpus,it throws the error: "the crash occurs in combase.dll
".
version info :
All anti-virus software has been disabled.
.NET Framework 3.5 has been installed.
Same as the case of DOpus causes Windows 11 24H2 Explorer to crash even when DOpus is not running.
Similar to the case of Directory Opus won't open since a Windows Update
Please see if any crash logs have been created, and submit them for analysis.
The same issue occurs with DOpus 13.7
OK, I will send the crash log to your email later.
The crash seems to be caused by a ShellExecuteHook that something else has installed.
ShellExecuteHook components are pretty rare, but can be used to change what happens when commands are executed. Opus uses one itself as part of the Explorer Replacement mechanism. (Opus's one is {3CF9ECE0-1A9F-11d2-8C73-00C06C2005DE} and should be left as-is.)
You should be able to find out what the hook is part of by looking in these two locations with regedit.exe
:
HKEY_CLASSES_ROOT\CLSID\{A622C081-AE71-4458-BC85-CAE641439BFA}
HKEY_CLASSES_ROOT\CLSID\{A622C081-AE71-4458-BC85-CAE641439BFA}\InprocServer32
The information in that registry key should give a clue to which program installed the hook.
It should stop the crash from happening If you delete the following key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{A622C081-AE71-4458-BC85-CAE641439BFA}
But removing it may also prevent something useful that the hook was doing, depending on what installed it and why, so you should try to work out first where it's come from.