There are no other similar reports of hangs on Windows 11 so it's probably something else installed on the machine. (Make sure you have installed all the hardware drivers as well, as the placeholder drivers that ship with Windows are often not very stable these days.)
These may be relevant to tracking down the problem:
- Crash, exit or high CPU when viewing certain directories
- Crash, exit or high CPU when right-clicking certain files
If there is high CPU usage while the problem happens:
We can also analyse process dumps for you if you send them to us:
-
If the program crashes:
Automatic crash logs (for bug reports) -
If the program (or some windows but not others) freezes without crashing:
Manually generating process snapshots