DOpus crashing viewing image files (due to MaxTo)

Leo · February 23, 2022, 12:38am

The crash is due to MaxTo.

Crashes in DOpus Picture Viewer and on windows shutdown

opened 11:43AM - 10 Jan 22 UTC

bug compatibility

**Describe the bug** Having MaxTo enabled leads to two problems: 1) Director…y Opus crashes on opening windows. Here is the analysis of the DOpus developer: https://resource.dopus.com/t/maxto-crashes-when-opening-image-files/40271 2) On Windows shutdown, errors similar to https://github.com/digitalcreations/MaxTo/issues/409 happen for various applications, e.g. Keepass and Citrix Workspace: ``` Anwendung: CDViewer.exe Frameworkversion: v4.0.30319 Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet. Ausnahmeinformationen: Ausnahmecode c0000005, Ausnahmeadresse 10001DAC Stapel: bei System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr) bei System.Windows.Forms.NativeWindow.DefWndProc(System.Windows.Forms.Message ByRef) bei System.Windows.Forms.Form.DefWndProc(System.Windows.Forms.Message ByRef) bei System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef) bei System.Windows.Forms.ScrollableControl.WndProc(System.Windows.Forms.Message ByRef) bei System.Windows.Forms.Form.WndProc(System.Windows.Forms.Message ByRef) bei Citrix.DesktopViewer.MainWindow._WndProc(System.Windows.Forms.Message ByRef) bei Citrix.DesktopViewer.MainWindow.WndProc(System.Windows.Forms.Message ByRef) bei System.Windows.Forms.Control+ControlNativeWindow.OnMessage(System.Windows.Forms.Message ByRef) bei System.Windows.Forms.Control+ControlNativeWindow.WndProc(System.Windows.Forms.Message ByRef) bei System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr) bei System.Windows.Forms.UnsafeNativeMethods.PeekMessage(MSG ByRef, System.Runtime.InteropServices.HandleRef, Int32, Int32, Int32) bei System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32) bei System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext) bei System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext) bei System.Windows.Forms.Application.Run(System.Windows.Forms.Form) bei Citrix.CDViewer.InternalLaunchWrapper.LaunchInternal() bei System.Threading.ThreadHelper.ThreadStart_Context(System.Object) bei System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) bei System.Threading.ThreadHelper.ThreadStart() ``` Maxto Log around that time: ``` 2022-01-10 11:19:42 [Core@2.2.1.772] [Error] [MaxTo.Core.Bootstrapper] Process Server exited without explanation 2022-01-10 11:19:42 [Core@2.2.1.772] [Error] [MaxTo.Core.Bootstrapper] Process CompanionX64 exited without explanation 2022-01-10 11:19:42 [UserInterface@2.2.1.772] [Information] [] Deactivated "MaxTo.UI.ViewModels.NotificationIconViewModel". Closed: True ``` It took me a very long time to rule out memory / hardware problems etc. and pinpoint this to MaxTo. Please fix this as having many crashes makes MaxTo unusable. **Screenshots** For 1) see linked thread For 2) ![image](https://user-images.githubusercontent.com/1475672/148760090-a2398a57-51b6-49fb-b407-79b56ac422f5.png) **System information:** Windows 10 Version 21H2 Build 19044.1415, but also happens on Windows 11. MaxTo 2.2.1