I had some disk drive problems a few days ago and had to move my C: Drive(which did not have any problems) to another drive. The other drive is now my Windows drive and it boots and everything else runs fine. But DOpus 11.19 crashes on loading now and gives the License Manager error(see pic below). I tried re-installing 11.19 and that did not help.
No, there was no Hardware failure.. I had 2 SSDs in RAID 0 for a long time, and recently was told that it makes them slower. I noticed that they were not running up to spec. And it was my C: Windows Drive. So I used Acronis True Image 2016 to make a backup image of my D: drive, and then used the 'Clone Disk' utility to move C: Windows to my D: M.2 Drive. That booted up fine. I didn't test DOpus at that time. I just made sure it booted ok and ran ok, so I rebooted a few times. At boot the system had changed my D: M.2 Windows drive to letter C. And all was good. So, I removed my 2 SSDs from the RAID 0 and made them separate drives. Then I Cloned Windows from that C: (D:) drive back to one of the SSDs because that's where I wanted Windows. Now that drive was C: and it boots up fine. But then I went to use DOpus and got an Error that my license was invalid or something. I got that error maybe 2-3 times. I think I rebooted a few times and tried it again and now it says this error that I first posted about..
Windows or the BIOs has always changed the Windows Drive to C: every time. Which I like..
I ran the Error Check tool in the C: Properties page and it found no errors. And I Defragged it but it didn't need it. It ran in about 4 seconds.
Hmm... I Uninstalled DOpus and deleted it's folder and rebooted. I installed 11.19 again and when I run it the same thing happens. Are there other files or registry items I should look into?
Also, I was thinking....
I have an F: drive that became unreadable and I lost all of the data on it. I wonder if DOpus License Manager looks at your hardware config to ensure it is installed on a licensed system, and that it gets an error when trying to read that failed partition?